Hotel Mercure Wien City is a 4-star eco-friendly property situated in the heart of Leopoldstadt. It is known for its modern ambiance and convenient access to Vienna's historical and cultural landmarks. Guests can enjoy proximity to sights such as St. Stephen's Cathedral and the Hundertwasser House. The hotel's location along the Danube Canal provides a serene environment for leisure activities.
Location
The hotel is conveniently located just a 10 to 15-minute walk from the central square of the old town. Notable attractions like the Hofburg and Belvedere are accessible on foot or via public transport. For those arriving from the airport, a VAL shuttle service operates, with a short 5-minute walk to the hotel from the drop-off point.
Rooms
The hotel features 123 comfortable, air-conditioned guestrooms designed for relaxation. Each room includes a flat-screen TV with an integrated entertainment system, free WiFi, and a laptop-sized safe. Guests can choose from Standard Rooms, Superior Rooms, and luxuriously appointed Privilege Rooms. Amenities also include minibars and tea/coffee-making facilities for added convenience.
Eat & Drink
Guests can start their day with a buffet breakfast served on weekdays from 6:30 AM to 10:00 AM. The hotel also offers a 24-hour bar that serves beverages, including fine wines. For additional dining options, a snack bar is available around the clock, allowing guests to enjoy refreshments at any time.
Leisure & Business
The Mercure Wien City provides various amenities for both leisure and business travelers. Guests can make use of air-conditioned conference rooms, an internet corner, and a 24-hour front desk. Other services include laundry service, currency exchange, and car rental, ensuring a comfortable stay and ease of work.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Comfortable
“The room was well-appointed with a large bed and additional lounge chair, making it a cozy retreat after a day of exploring.” view full review
Delicious Breakfast!
“The breakfast offered a fantastic variety and was served in a warm, friendly atmosphere that made mornings enjoyable.” view full review
Impressive Bathroom
“The bathroom featured a walk-in shower with excellent water pressure and a beautifully illuminated heated mirror, enhancing my daily routine.” view full review
Effortless Parking
“The dedicated parking garage made it extremely convenient to secure my vehicle, allowing for peace of mind during my stay.” view full review
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
personalized rooms
helpful staff
cramped rooms
limited dining options
7.0/10
Very good
Rooms
7.5
Location
9.0
Service
8.3
Dining
6.0
Guest reviews
7.0/10
based on 7 reviews
4/5
based on 1383 reviews
8.0
8.0/10based on 2770 reviews
#169 of 398 hotels in Vienna based on Tripadvisor
Christopher
United Kingdom,
March
2024
7.4/10
My stay at Mercure Wien was quite pleasant overall. The rooms, although a bit smaller than expected, were comfortable despite being slightly dark due to the ground floor location. The noise from the restaurant could be bothersome, especially early in the morning. The staff was helpful and accommodating throughout my visit.
Rooms
7.0
The rooms were a bit small, as is typical for Vienna hotels, but comfortable overall despite being a little dark. The ground floor location added some noise from the adjacent restaurant.
Service
8.0
The staff was very pleasant and helpful, although they missed noticing the need for towel laundry. Nonetheless, they were friendly and accommodating for the duration of my stay.
Location
9.0
The hotel's location is central and convenient, close to the city center and within walking distance to major attractions and public transportation, making it easy to explore Vienna.
Dining
6.0
The dining options were a bit limited and on the expensive side, but the Sicilian pastries were a nice touch. Additional food choices could enhance the overall dining experience.
Facilities
7.0
The hotel facilities were decent, although a bit sparse on offerings. It would be nice to see a wider range of amenities available to guests.
Thomas
United Kingdom,
February
2024
7.2/10
However, the room was too hot, with subpar toiletries and uncomfortable pillows. The breakfast lacked variety from day to day.
Rooms
7.0
The room contained everything I could think of, but it was uncomfortably hot, and the quality of amenities like toilet paper and the hair dryer was disappointing. The pillows were not very comfortable either.
Service
9.0
The staff across the bridge from the old town were super nice and helpful, providing useful information about navigating the city and dining options.
Location
8.0
The hotel's location was perfect for exploring the city, being just a short metro trip and walk away from major attractions. It also offered easy access to public transport and was close to essential stops like the Bus Terminal from the Airport.
Dining
5.0
The dining experience was weak, lacking variety and not worth the price paid. However, they did serve fresh coffee.
Facilities
7.0
The hotel offers car park facilities and is almost in the center of Vienna, making it convenient for guests with vehicles.
Eric
United Kingdom,
June
2023
7.4/10
The hotel had comfortable rooms and a very quiet atmosphere, though there were minor issues with facilities. The service was friendly but had some shortcomings. The location was excellent for the price, despite a few drawbacks. The dining experience was decent but could improve.
Rooms
8.0
Our upgraded room was very comfortable and incredibly quiet, away from any noise. The broken water cooker and clogged drain were minor inconveniences.
Service
7.0
The housekeeping staff were helpful and friendly, but there was a delay in switching on the aircon for the building.
Location
9.0
The hotel's location couldn't have been better for the price we paid. It was just a short walk from the metro station and Vienna's heart, Stephansplatz.
Dining
6.0
The dining options were a bit limited, though the bio corner and coffee were good. The prices seemed a bit high for the offerings.
Facilities
7.0
The facilities were adequate, but there were some issues like the door slamming due to people using the clogged drain.
Eddie
United States of America,
June
2023
8.4/10
I had a great stay at this hotel! The rooms were beautifully decorated by their staff, vibrant, and personalized, albeit slightly cramped but still manageable. They were spotlessly clean, which I appreciated. The service was top-notch, with the staff being incredibly helpful and pleasant, always ready to assist with any request. The location was ideal, just a short walk from the city center and public transport, making it a perfect choice for exploring historical sights. The dining was decent, with excellent options, although it could have been more varied to keep things interesting. Overall, a wonderful experience with some minor room for improvement.
Rooms
8.0
The rooms were beautifully decorated by the staff, vibrant, and personalized, although slightly cramped. They were clean and well-maintained.
Service
9.0
The staff was incredibly helpful for any request, very pleasant, and knowledgeable. They were friendly and welcoming, always there to assist.
Location
10.0
The location was perfect, just a few minutes' walk from the metro station and Vienna's heart at Stephansplatz. It's conveniently close to all public transport options.
Dining
7.0
The dining experience had excellent options, especially thanks to the attentive catering staff. However, it could have been a bit more varied to avoid becoming monotonous.
Facilities
8.0
The facilities were lovely, and the hygiene standards were top-notch. The hotel offered nice amenities for a comfortable stay.
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